You can place an order anytime through www.austejalandsbergiene.com by adding products to your cart, entering your delivery information, choosing a payment method, and clicking “Buy.”

Payments are accepted via major credit and debit cards, as well as bank transfers. Please ensure all payment information is accurate to avoid delays.

• Lithuania: Orders are delivered via the LP EXPRESS parcel machine network within 2–3 business days.
• European Union countries: Delivery by courier usually takes 3–7 business days.
• Other countries: Delivery times vary; please contact us at team@landsbergiene.com for details.

• Lithuania: €2.50 via LP EXPRESS parcel machines.
• EU countries: €5.00 by courier.
• Other destinations: Please contact us for rates.

Yes, products (except printed books and other printed materials) can be returned within 14 business days from the date of delivery. Printed books and other printed products are non-returnable unless defective.

If your product or its packaging is defective or damaged, please contact us immediately at team@landsbergiene.com. We will replace the defective product or refund your payment. The shop covers shipping and replacement costs for defective items.

Include a printed copy of the purchase and return/exchange document (we will email this to you). Returned products must be sent via the LP EXPRESS parcel terminal. The Seller reserves the right to refuse returns if the product was used or damaged for reasons unrelated to the seller or shipping provider.

Refunds will be issued via the original payment method within 5 business days after we receive and inspect the returned product. Shipping costs are covered by the Seller only if the product was defective.

Once an order is confirmed, we cannot guarantee changes. Please contact us as soon as possible at team@landsbergiene.com.

For all questions regarding orders, delivery, returns, or refunds, email team@landsbergiene.com and we will respond promptly.